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I'm experiencing issues with assembly, what should I do?Updated 9 months ago

We're sorry to hear you're encountering difficulties with the assembly of your Growplay Monkey Bars. We understand how frustrating this can be and we're here to help! Here are a few steps you can take:

Review the Assembly Instructions: Ensure sure you are following the correct instructions for the frame you have purchased. Be sure to follow all steps in order and not skip any steps. Sometimes a second look can help clarify any confusing aspects.

Contact Customer Support: If you're still having trouble, please don't hesitate to reach out to our customer support team. We're equipped to assist with assembly challenges, and we can walk you through the process, provide tips, or help troubleshoot issues you may be experiencing.

Professional Assembly Services: As an alternative, if you prefer hands-on assistance, you might consider seeking local professionals through platforms like Airtasker, Facebook Marketplace, or our Perth recommended installers.

Your satisfaction is important to us, and we're committed to ensuring your monkey bars are set up for safe and enjoyable use. Please let us know how we can continue to assist you!

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