Do you offer click & collect?Updated 15 days ago
We are excited to offer Click & Collect as a convenient option for our customers at select locations across Australia. Collect your order directly from one of our warehouses, saving on shipping costs and enjoying faster access to your Growplay Monkey Bars.
How it Works:
- Place your order on our website and select "Click & Collect" at checkout.
- Choose your preferred pick-up location from the options available.
- Once your order is ready, you'll receive an email notification with collection details.
- Visit the selected warehouse and follow the instructions below for a smooth pick-up experience.
Additional Information:
- Please bring a copy of your confirmation email and valid ID when collecting your order.
- Ensure you bring an appropriate vehicle for your order size and have proper load restraints to secure your items safely.
Locations:
Brisbane
Address:
20 Wood Street Bundamba QLD 4304Collection Hours:
Monday to Friday: 9am - 3pm
Instructions:
- Upon arrival, locate the intercom system at the entrance.
- Press the intercom button labeled "Warehouse".
- Quote your Growplay order number for collection.
- Once granted access, proceed to the pickup area at Door 1.
- A staff member will assist you with collecting your order.
Perth
Address:
3-4/8 Abrams Street Balcatta WA 6021Collection Hours:
Monday to Thursday: 7am - 4pm
Friday: 7am - 2pm
Instructions:
- Park in the designated pick-up area in front of the 'DISPATCH' sign.
- Proceed to the office with your order number or confirmation email.
- Wait for a staff member to assist you with your order.
Melbourne
Address:
19 Zilla Court Dandenong South VIC 3175Collection Hours:
Monday to Friday: 10am - 4pm
Instructions:
- Prepare for pickup:
- Bring an appropriate vehicle for your order size.
- Ensure you have proper load restraints to secure your items safely.
- Note: For safety reasons, we cannot release orders if your vehicle or restraints are inadequate.
- Upon arrival, park in the designated vehicle spaces on the left. If no parking is available, safely pull up to the roller door.
- Ring the doorbell at the office to alert staff of your arrival.
- If there's no response after a short wait, call the number displayed on the Growplay sign in the window.
- Present your ID and order number to the staff member and they will assist you with receiving your order.
- Sign the Proof of Delivery form to confirm receipt of your order.