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Do you offer click & collect?Updated 20 days ago

Click & Collect

We are excited to offer Click & Collect as a convenient option for our customers at select locations across Australia. Collect your order directly from one of our warehouses, saving on shipping costs and enjoying faster access to your Growplay Monkey Bars.

How it Works

  1. Place your order on our website and select "Pickup in store" at checkout.
  2. Choose your preferred pick-up location from the options available.
  3. Once your order is ready, you'll receive an email notification with collection details.
  4. Visit the selected warehouse within 10 days and follow the instructions below for a smooth pick-up experience.
  5. Please bring a copy of your confirmation email and valid ID when collecting your order.
IMPORTANT:

Orders must be collected within 10 days. Orders not collected within 10 days may be cancelled without notice and $75 re-stocking fee applied to your refund.

📦 Package Information

Please carefully review these details to ensure you bring an appropriate vehicle for collection:

Monkey bars fitting in car boot

Our monkey bar kits and accessories can fit in most standard cars with folded seats

XL Frame

Box CodeBox ContentsDimensions (cm)Weight (kg)
X1-AMonkey Bar Tubes & Rungs118×23×1124.8
X2-ALadders117×20×1024.7
X3-ATumble / Gym Bars106×22×1423.8
X4-ATop Rails117×20×1022.0
X5-AAccessory Bar118×22×1221.2
X6-AExplorer Kit118×15×1017.4
Z1-AAccessories64×18×1911.0

Large Frame

Box CodeBox ContentsDimensions (cm)Weight (kg)
X1-AMonkey Bar Tubes & Rungs118×23×1124.8
X2-ALadders117×20×1024.7
X3-ATumble / Gym Bars106×22×1423.8
X4-ATop Rails117×20×1022.0
X5-AAccessory Bar118×22×1221.2
Z1-AAccessories64×18×1911.0

Medium Frame

Box CodeBox ContentsDimensions (cm)Weight (kg)
X1-AMonkey Bar Tubes & Rungs118×23×1124.8
X2-ALadders117×20×1024.7
X3-ATumble / Gym Bars106×22×1423.8
Y1-AMisc. parts23×23×134.3

The Compact

Box CodeBox ContentsDimensions (cm)Weight (kg)
CP20ACAccessories Kit38×38×318.0
CP20LCompact Frame Left116×34×1221.4
CP20RCompact Frame Right116×34×1221.4
MR1800KITMR1800Kit97×21×1318.4
LD1Ladder119×15×1414.5
LD1Ladder119×15×1414.5

Accessories

The largest accessory box (Monkey Bridge) is 121cm × 32cm × 12cm. All other accessory boxes are smaller and will fit in most standard vehicles.

Vehicle Requirements for Frame Orders

  • Vehicle with large boot, folding rear seats, ute or trailer
  • Required: Appropriate tie-down straps or rope for secure transport if using a ute or trailer
Important Safety Note:

For safety reasons, we cannot release orders if your vehicle is too small or you don't have appropriate load restraints. Please ensure your vehicle meets these requirements before collection.

Pickup Locations

Brisbane

Northline Warehouse

Address:

 20 Wood Street Bundamba QLD 4304 

Collection Hours:

Monday to Friday: 9am - 3pm

Instructions:

  1. Upon arrival, locate the intercom system at the entrance.
  2. Press the intercom button labeled "Warehouse".
  3. Quote your Growplay order number for collection.
  4. Once granted access, proceed to the pickup area at Door 1.
  5. A staff member will assist you with collecting your order.

Sydney

Sydney Warehouse

Address:

 40/88 Forrester Road Saint Marys NSW 2760 

Collection Hours:

Monday to Friday: 6am - 2pm

Site Contacts:

Michael: 0437 949 654
Tim: 0466 986 336

Instructions:

  1. Upon arrival, press the key button on the keypad at the front entrance.
  2. If no one answers, please call Michael or Tim using the contact numbers above.
  3. Once you drive through the entrance, proceed directly to Shed 2.
  4. Report to the warehouse office at Shed 2 with your order details.
  5. The warehouse team will then direct you to the appropriate parking area for loading.

Perth

Perth Warehouse

Address:

 3-4/8 Abrams Street Balcatta WA 6021 

Collection Hours:

Monday to Thursday: 7am - 4pm

Friday: 7am - 2pm

Instructions:

  1. Park in the designated pick-up area in front of the 'DISPATCH' sign.
  2. Proceed to the office with your order number or confirmation email.
  3. Wait for a staff member to assist you with your order.

Melbourne

Melbourne Warehouse

Address:

 65 Strzelecki Avenue Sunshine West VIC 3020 

Collection Hours:

Monday to Friday: 8am - 3pm

Safety/PPE Requirements:

  • Safety vest and enclosed shoes

Instructions:

  1. When driving in the driveway, the warehouse is on the left.
  2. Park near the red door with the 'Warehouse Office' sign above it.
  3. Enter through this door and go to the window.
  4. Quote your Growplay order number for collection.

Adelaide

Adelaide Warehouse

Address:

 20 Gallipoli Drive Regency Park SA 5010 

Collection Hours:

Monday to Friday: 7am - 3pm

Site Contacts:

Sebastian: 0429 571 114

Instructions:

  1. Upon arrival, turn right towards ‘Local Pick Up’ and continue past the water tank.
  2. Park next to the door marked ‘Local Pick up’ and approach the intercom.
  3. Ring the bell and provide your order details to staff.
  4. A team member will bring out your order and request your signature.
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