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Growplay Australia

<p>Please check your spam/junk folder as the email may have incorrectly ended up in there. If you are still unable to locate the email it is possible you entered the wrong email address at checkout. Please contact us for help.</p><p>You can also sign in or create an account to view your order history, tracking details and more.&#xA0;</p>

Please check your spam/junk folder as the email may have incorrectly ended up in there. If you are still unable to locate the email it is possible you entered the wrong email address at checkout. Please contact us for help. You can also sign in or cr

Why didn't I receive an order or shipping confirmation email?

Order Assistance

Delivery Costs & Times

Can you deliver to a PO box?

How do I track my order?

My tracking says 'delivered' but I haven't received it

Do I need to sign for delivery?

Can I choose a delivery day/time?

Do you ship internationally?

How many boxes will I receive and how big are they?

Can you hold my order or delay delivery?

Can I pick up my order?

Delivery

Can I cancel, update or edit my order?

I have an issue with my order, what should I do?

Can I change the address for my order?

Where is my order?

My order arrived with missing or damaged parts

What is your policy on returns and exchanges?

I received a faulty item, what do I do?

What is your warranty policy?

Returns & Warranty

Assembly/Installation Instructions

How long will assembly take?

Do you offer an installation service?

I'm experiencing issues with assembly, what should I do?

Assembly & Installation

Should there be any movement in the frame?

What does freestanding mean?

Does it need to be concreted or bolted down?

How much clearance do I need around the frame?

My backyard is on a slight slope, will that be ok?

Product Information

What payment methods do you accept?

Is there a financing or installment plan available?

Can I pay using multiple debit/credit cards?

I'm experiencing issues with the website or checkout

Payment & Checkout

Can I make additional payments?

What happens if I miss a payment?

How can I update my payment method?

Do I need a PayPal account to use lay-buy?

Can I check my remaining balance?

Can I pay my lay-buy off early?

Lay-Buy

Why didn't I receive an order or shipping confirmation email?Updated 4 months ago