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Returns & Warranty

What is your policy on returns and exchanges?

At Growplay, we pride ourselves on the quality and durability of our monkey bars and play equipment. We understand, however, that there may be occasions where you feel it necessary to return an item. Below, we have outlined our Return Policy for such

I received a faulty item, what do I do?

If you discover that your product is faulty, we deeply apologise for the inconvenience and are here to help resolve the issue promptly. Please follow the steps below to expedite the resolution process:. Immediate Notification:. As soon as you identif

What is your warranty policy?

At Growplay Monkey Bars, we take pride in ensuring our products are of the highest quality and durability. That's why we confidently offer a 10-year warranty on all Growplay Monkey Bars frames, highlighting our commitment to your family's fun and saf